Pricing
Simple pricing.
No missed calls.
One flat price a month. No per-minute billing, no per-call fees, and no surcharge for nights and weekends — the hours you were missing calls in the first place. See how that compares to what you run today.
Basic
Most popularFor a single location
$150 USD / mo
Flat monthly price. Includes 500 answered minutes — roughly 250 calls at two minutes each. No per-call fee and no after-hours surcharge.
- Minutes Up to 500 / mo
- AI call answering Included
- Automatic booking Included
- Lead qualification Included
- Live call transfer To your phone
- Two-way SMS Included
- Call summaries Included
- Call recordings & transcripts Included
- 24/7 coverage Included
- Concurrent calls Up to 3
- Custom integrations —
First 7 days free
Team
For teams and multi-location businesses
Custom scales with volume
Priced on your call volume, not per seat.
Everything in Basic, plus minutes sized to your call volume — for the businesses that need overflow coverage when every line rings at once, whether that is a flu season, a product launch, or the Monday after a long weekend.
- Minutes Custom
- AI call answering Included
- Automatic booking Included
- Lead qualification Included
- Live call transfer Rules & departments
- Two-way SMS Included
- Call summaries Included
- Call recordings & transcripts Included
- 24/7 coverage Included
- Concurrent calls Unlimited
- Integrations (Shopify, Jobber, Calendly…) Included
First 7 days free
Compared
Why teams switch.
What happens to your calls today, next to what Callspace does.
| Capability | Voicemail | Answering service | Callspace |
|---|---|---|---|
| Answers nights, weekends, and holidays | Records only | Varies by plan | Yes |
| Knows your services, prices, and policies | No | Scripted basics | Yes |
| Books the appointment into your calendar | No | Sometimes, at extra cost | Yes |
| Handles several calls at once | No | Depends on staffing | Yes |
| Texts you a full summary of the call | No | Message only | Yes |
| Transfers the caller to you mid-call | No | Sometimes, at extra cost | Yes |
| Flags emergencies straight to you | No | Sometimes | Yes |
| Monthly cost | Free — but callers hang up | $300–$600+ | From $150 USD |
Comparing AI services instead? See Callspace vs the alternatives.
FAQ
Common questions.
What counts against my minutes, and what happens if I go over?
Only time the agent spends on a live call counts. Basic includes 500 answered minutes a month — roughly 250 calls at two minutes each, which covers most single-location businesses with room to spare. Texts, call summaries, and transcripts don't cost extra. If you're consistently running past 500 minutes, that's the point where Team makes sense: minutes sized to your actual call volume instead of a flat bundle.
Why is Callspace $150 when other services start at $25?
Cheap tiers usually buy you a small bundle of minutes, one call at a time, and per-minute billing after that — so your busiest month is your most expensive month, and the 9 PM emergency costs the most of all. Callspace is one flat price with no per-call fee and no after-hours surcharge, it handles several calls at once, and it books into your calendar rather than taking a message. Your busiest month costs the same as your quietest.
Do I need a new phone number?
No. Callspace works with your existing business number through call forwarding. When you can't answer, calls route straight to Callspace.
How does the AI know about my business?
During setup, you tell Callspace about your services, hours, locations, and how you like to handle different types of calls. You can update it any time — new services, new prices, new hours.
Can callers tell they're talking to an AI?
Callspace uses natural, human-sounding voices customized to match your business tone. Many callers don't realize they're speaking with an AI.
What happens if a caller needs to reach me urgently?
You can set rules for emergency or high-priority calls. Callspace can transfer the call to you directly, send an urgent text, or escalate based on your preferences.
Can I change or cancel my plan?
Yes, upgrade, downgrade, or cancel anytime. Changes take effect on your next billing cycle.
Try it on your own phone.
Forward your line, hear it answer, keep it or turn it off. From $150/month USD, first 7 days free.